Accessible Care for Your Journey Home
Navigating the financial side of recovery should never be a barrier to healing. We work directly with leading providers to ensure our premier behavioral health services are accessible to you and your family.
24/7 Admissions Support Available
Speak with our compassionate admissions team anytime to verify insurance and begin the intake process.
Insurance & Coverage
At Bougainvillea Manor Behavioral Health, we believe in total transparency when it comes to the cost of care. Our dedicated admissions team is here to help you understand your benefits, verify your coverage, and ensure you receive the maximum support allowed by your plan.
Providers We Accept Today
We are currently in-network and accepting members from the following insurance programs:
- AHCCCS (AIHP): We proudly serve members of the American Indian Health Program.
- CIGNA (Evernorth): We are a recognized provider for Cigna and Evernorth behavioral health services.
If you are covered by one of these plans, your residential treatment and clinical support may be fully or partially covered. Contact us today for a free benefits check.
Growing Our Network
To better serve the Arizona community and our nation’s heroes, we are actively pursuing partnerships with a wide range of additional providers. We are currently in the process of credentialing with:
Commercial Insurance Carriers We are working to join the networks of Aetna, Blue Cross Blue Shield (BCBS), and Optum to provide more options for our residents with employer-based or private coverage.
Managed Care Organizations (MCO) To expand our reach within the AHCCCS community, we are pursuing contracts with Mercy Care, Arizona Complete Health, and UnitedHealthcare (UHS).
Veteran & Military Insurance Supporting our veterans is a core pillar of our mission. We are fast-tracking our applications with TriCare and TriWest to provide specialized reintegration support for those who have served.
Understanding Your Benefits
If your insurance provider is listed in our “Coming Soon” section, don’t lose heart. In many instances, we can negotiate a Single Case Agreement with your insurer, allowing you to access our facility at an in-network rate.
Our team handles the heavy lifting—from the initial phone call to the final verification—so you can focus entirely on your wellness and community reintegration.
Frequently Asked Questions
How do I know if my plan covers residential care?
Every plan is unique. When you provide us with your member ID, we contact the insurer directly to confirm what services—such as counseling, room and board, and medical supervision—are included in your specific policy.
What if I don't see my insurance listed?
We are constantly adding new partners. If your provider isn't mentioned here, please call us. We also offer flexible self-pay options and can provide documentation to help you seek out-of-network reimbursement.
Is there a cost for an insurance verification?
No. We provide insurance verification as a free service to all prospective residents and their families to help you make an informed decision about your care.
Reviews
What Families Are Saying About Bougainvillea Manor
Family Member
The team at Bougainvillea Manor truly changed my son's life. From the first call to discharge, every step was handled with compassion and professionalism. The clinical staff kept us informed throughout the entire process and worked directly with our insurance so we didn't have to worry about coverage
Resident
I came in during one of the hardest moments of my life. The staff at BGV Manor made me feel safe from day one. The medication management and therapy helped me stabilize faster than I ever expected. I left with real skills and a real plan for my recovery.
Behavioral Health Case Manager
As a case manager, I refer clients to Bougainvillea Manor regularly because I trust the clinical team and the facility's compliance with AHCCCS standards. Their communication with our team is exceptional and their residents transition out with strong discharge plans.
Find Bougainvillea Manor in Phoenix, AZ
Location
2344 W Apollo Rd,
Phoenix, AZ 85041
Phone
866-BGV-MANOR
Fax
Located at 2344 W Apollo Rd in South Phoenix, Bougainvillea Manor serves adults throughout Maricopa County — including Phoenix, South Phoenix, Laveen, Maryvale, Glendale, Tempe, and Mesa. Our admissions team is available 24 hours a day, 7 days a week to answer questions, verify insurance, and begin the intake process.
Our Services
Behavioral Health Treatment Programs Serving Phoenix and Maricopa County
Behavioral Health Residential Treatment in Phoenix, AZ
Structured 24-Hour Care in a Licensed Arizona BHRF
Bougainvillea Manor is one of the few fully licensed Behavioral Health Residential Facilities (BHRFs) in Phoenix offering true 24-hour clinical support for adults experiencing serious mental illness. Unlike outpatient programs that send patients home at the end of the day, our residential model provides continuous therapeutic structure — daily group and individual therapy sessions, medication oversight, skills training, and clinical supervision around the clock. Our facility operates under Arizona Department of Health Services (ADHS) licensure and AHCCCS AMPM 320-V compliance, meaning every service we deliver meets Arizona's most rigorous behavioral health standards. Residents receive a comprehensive clinical assessment upon admission, and all treatment plans are developed collaboratively with the resident, their family, and their assigned care team. Whether you are stepping down from an acute psychiatric hospital or seeking an alternative to hospitalization, our residential program provides the stability, structure, and clinical support that recovery requires.
Dual Diagnosis Treatment in Phoenix, AZ
Integrated Care for Co-Occurring Mental Health and Substance Use Disorders
Research consistently shows that treating mental health and substance use disorders in isolation produces worse outcomes than addressing both conditions simultaneously — and yet most Phoenix-area facilities still treat them separately. At Bougainvillea Manor, our dual diagnosis treatment program is built around integrated care, meaning your mental health diagnosis and your substance use history are addressed together in a single, cohesive residential program. Our clinical team is trained in co-occurring disorder treatment and uses evidence-based modalities including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and trauma-informed care to address the full clinical picture. We treat combinations including depression and alcohol use, PTSD and opioid use disorder, bipolar disorder and stimulant use, and anxiety with cannabis dependency, among others. For Phoenix residents who have struggled to find a program that truly understands the complexity of dual diagnosis, Bougainvillea Manor offers a residential level of care designed specifically for their needs.
Mental Health Treatment in Phoenix, AZ
Comprehensive Residential Care for Serious Mental Illness
Bougainvillea Manor provides residential mental health treatment for adults diagnosed with a wide range of serious mental health conditions, including major depression, generalized anxiety disorder, bipolar disorder, post-traumatic stress disorder (PTSD), schizophrenia, schizoaffective disorder, and personality disorders. Our individualized treatment approach begins with a thorough psychiatric and behavioral health assessment, which forms the foundation of a customized treatment plan developed by our licensed clinical team. Residents participate in individual therapy, group therapy, psychoeducation, medication management, and life skills training throughout their stay. Our facility maintains coordination with Adult Recovery Teams (ARTs), Child and Family Teams (CFTs), and outpatient providers to ensure residents have a clear, supported transition plan at discharge. For adults in Phoenix and Maricopa County who need more support than outpatient services can provide, our residential mental health program offers the structured, clinically supervised environment that serious mental illness requires.
Crisis Stabilization in Phoenix, AZ
Immediate Residential Support When Mental Health Emergencies Occur
A mental health crisis does not follow a schedule — and neither do we. Bougainvillea Manor's crisis stabilization program provides immediate residential support for adults in Phoenix and Maricopa County who are experiencing acute psychiatric episodes, dangerous escalation of symptoms, or situations where outpatient care is no longer sufficient to ensure safety. Unlike emergency room visits that result in brief holds and rapid discharge, our residential crisis stabilization model provides extended therapeutic support in a calm, structured environment designed to de-escalate symptoms and restore stability at a clinical level. Upon admission, each resident receives a crisis-specific assessment and a stabilization plan developed by our clinical team, with 24-hour monitoring and support throughout. Once stability is achieved, we work closely with the resident and their care team to identify the appropriate next level of care — whether that is continued residential treatment at Bougainvillea Manor, a step-down to outpatient services, or transition back to community living with a supported discharge plan.
Independent Living Skills Training in Phoenix, AZ
Building the Daily Life Skills That Make Community Reintegration Possible
Recovery from serious mental illness is not just about symptom reduction — it is about rebuilding the practical capacity to live independently and participate meaningfully in community life. Bougainvillea Manor's independent living skills training program teaches residents the foundational skills they need to function confidently outside of a residential setting, including medication self-management, personal hygiene and self-care, household maintenance, meal preparation, budgeting and financial management, community navigation, and use of public transportation in the Phoenix metro area. Skills training sessions are integrated into the residential program schedule alongside clinical therapy and group sessions, giving residents consistent, structured practice under the guidance of experienced Behavioral Health Technicians (BHTs). For adults in Phoenix and Maricopa County whose serious mental illness has compromised their ability to manage daily life independently, this program provides the practical foundation that makes lasting community reintegration possible rather than aspirational.
Medication Management in Phoenix, AZ
Psychiatric Medication Oversight Integrated Into Residential Treatment
For many adults with serious mental illness, psychiatric medication is a critical component of stability and recovery — but medication management requires ongoing monitoring, adjustment, and coordination that is difficult to maintain in an outpatient setting. At Bougainvillea Manor, medication management is built directly into our residential treatment program, meaning residents receive daily medication oversight from licensed psychiatric professionals without needing to manage separate appointments or self-administer complex medication regimens alone. Our clinical team monitors medication effectiveness, identifies and addresses side effects, and adjusts treatment in coordination with attending psychiatrists as needed. We also coordinate directly with residents' outpatient psychiatric providers and primary care physicians to ensure seamless medication continuity at discharge. For Phoenix residents managing complex psychotropic regimens for conditions including schizophrenia, bipolar disorder, schizoaffective disorder, or treatment-resistant depression, our integrated medication management program provides the clinical consistency their recovery requires.
Blog
Mental Health Resources & Recovery Insights
How Do You Talk to an Adult Child About Needing Residential Mental...
One of the hardest conversations a parent can face is telling an adult child that residential mental health treatment may be the right next step. This guide walks...
What Is a Personality Disorder — and How Does Residential Treatment in...
Personality disorders are among the most misunderstood diagnoses in behavioral health — and one of the most underserved in the Phoenix area. If someone you love has been...
How Can a Case Manager at a Maricopa County RBHA Help Place...
If you have a loved one in crisis and someone mentioned an RBHA case manager, you may be wondering what that person actually does and how they can...
What Is an Adult Recovery Team (ART) and How Can One Help...
If someone you love is struggling with serious mental illness in Tempe or the East Valley, you may have heard the term ‘Adult Recovery Team’ — but what...
How Does Residential Mental Health Treatment in Phoenix Address Trauma From Domestic...
Adults who have experienced domestic violence often carry deep psychological wounds that go far beyond the immediate crisis — and outpatient care alone frequently isn’t enough to stabilize...
What Questions Should You Ask Before Choosing a Residential Mental Health Facility...
Choosing a residential mental health facility in Phoenix is one of the hardest decisions a family will ever face — and it’s easy to feel lost when you...
What Happens to Medication When an Adult in Avondale or the West...
One of the quietest fears families carry into residential placement is whether their loved one’s medications will be managed safely and without interruption. For adults in Avondale, Goodyear,...
What Role Does Family Involvement Play in Residential Mental Health Treatment —...
When a loved one enters residential mental health treatment, families often feel caught between wanting to help and not knowing what their role should be. This guide explains...
What Happens to a Loved One’s Job, Housing, and Benefits During Residential...
When a loved one enters residential mental health treatment in Phoenix, families often worry about what happens to their job, housing, and public benefits while they’re in care....
Ready to Start Residential Mental Health Treatment in Phoenix?
Our admissions team is available 24 hours a day, 7 days a week. We will verify your AHCCCS or commercial insurance coverage, answer every question you have, and guide you through the first step toward stability and recovery — at no cost and with no obligation.